7 Essential Tools For Working With A Virtual Assistant

If you’re venturing into the brave new world of working with a virtual assistant, you already know this is going to be a game changer for your small business. We’ve been testing the waters with this in my own insurance agency with excellent results so far. And I know several other small business owners who…

Read More

Customer Service Is Just Foreplay [Book Review]

Customer Service Is Just Foreplay [Book Review] If you know me, you know that I’m all about the path of least resistance. I need step-by-step processes and visual guides. And that’s exactly what I get from Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition by Jason Cass and…

Read More

Episode 10: Dr. Jeanette Hill

spot on sciences

Episode 10: Dr. Jeanette Hill Meet Dr. Jeanette Hill, Founder and CEO of Spot On Sciences, a medical devices company located in Texas. Dr. Hill and her company are responsible for the development of HemaSpot, a simple to use device (patent-pending) for self sampling and robust storage/shipping of blood samples at ambient temperatures. Tune-in to…

Read More

Episode 9: Logan Hale

V3 Media Marketing

Episode 9: Logan Hale Meet Logan Hale, Creative Director of V3 Media Marketing, a company that specializes in producing video content for businesses through-out their digital media marketing efforts. Logan worked in the film industry in New York City, until the events of 9/11 forced him to find a job in Marketing. He soon realized…

Read More

Episode 8: Shawn Still

Olympic Pool Plastering

Episode 8: Shawn Still Meet Shawn Still, General Manager of Olympic Pool Plastering. Shawn initially started his career in health care, but decided to make a shift to the family business when the future of his current industry looked uncertain. In this episode of Big Time Small Business, Shawn discusses many important factors that affect…

Read More